Privacy Policy
This Privacy Policy describes how Intevera Health ("Intevera Health", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from inteverahealth.com (the "Site") or otherwise communicate with us regarding the Site and our services (collectively, the "Services").
“You” and “your” refer to any user of our Services, including customers, website visitors, or other individuals whose information we collect in accordance with this Privacy Policy.Please review this Privacy Policy carefully. By using or accessing our Services, you agree to the collection, use, and disclosure of your information as described below. If you do not agree with our policies and practices, please do not use the Services.
Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The updated version will be posted on our Site with a new “Last Updated” date. We encourage you to review it regularly.
How We Collect and Use Your Personal Information
We collect personal information in several ways, depending on your interactions with us. This includes:
Directly from you when you provide it
Automatically through cookies and other tracking technologies
From third parties, including vendors and partners
We use this information to:
Operate and provide our Services
Fulfill orders and manage transactions
Improve the performance and usability of our Site
Ensure security and detect fraud
Communicate with you and provide customer support
Comply with legal obligations
Types of Personal Information We Collect
The personal information we collect may include:
Information You Provide Directly:
Contact information (name, address, phone, email)
Order details (billing/shipping address, payment details)
Account data (username, password, security questions)
Shopping preferences (items in cart, saved favorites, loyalty points, gift cards, etc.)
Support communications or inquiry messages
Information Collected Automatically:
Device data, browser type, IP address
Site usage data (pages visited, clicks, time on page)
Interaction data collected via cookies and other technologies
Information from Third Parties:
Payment processors and service providers (e.g., Shopify)
Marketing partners and analytics platforms
How We Use Your Personal Information
We may use your information for the following purposes:
Service Delivery: Process transactions, manage accounts, fulfill orders, and provide order-related communication.
Marketing: Send promotional emails, display relevant ads, and personalize your experience.
Security & Fraud Prevention: Protect our Services, detect suspicious activity, and ensure data integrity.
Customer Support: Respond to inquiries and improve user experience.
Cookies and Tracking Technologies
You can modify your cookie preferences in your browser settings. Please note that disabling cookies may limit certain functionalities.
We recognize the Global Privacy Control (GPC) signal as a valid opt-out request for certain uses of your data. Learn more at globalprivacycontrol.org.
How We Disclose Your Personal Information
We may share your information with:
Vendors and Service Providers: Including IT, customer service, payment processing, and order fulfillment partners.
Marketing Partners: For advertising purposes, as permitted by law.
Affiliates: Within our corporate group for legitimate business needs.
Legal or Business Transfers: In connection with a merger, acquisition, or legal requirements.
We have disclosed the following categories of personal information over the past 12 months:
Category
Identifiers
Customer records (contact/order info)
Commercial data
Usage data (device/browser/interactions)
Geolocation (IP-derived)
Recipients
Vendors, affiliates, marketing partners
Same as above
Same as above
Same as above
Same as above
Selling or Sharing of Personal Information
We may have “sold” or “shared” (as defined by law) the following data categories in the past 12 months for marketing purposes:
Category
Identifiers
Purchase history
Usage data
Recipients
marketing partners
marketing partners
marketing partners
Third-Party Links
Our Site may include links to external websites not operated by Intevera Health. We are not responsible for the privacy practices or content of those third-party sites. Please review their policies before providing them with any personal information.
Children's Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us to request its deletion.
Data Security and Retention
While we use industry-standard measures to secure your data, no system is 100% secure. Please use caution when sharing sensitive information.
We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.
Your Privacy Rights
Depending on your jurisdiction, you may have rights such as:
Access to your personal information
Correction of inaccurate data
Deletion of your data
Data portability
Restriction or objection to processing
Withdrawal of consent
You can exercise your rights by contacting us as provided below. We may need to verify your identity before processing your request. You may also designate an authorized agent to act on your behalf.
Complaints
If you have concerns about our privacy practices, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Data Transfers
Your data may be processed outside your country of residence. When transferring data internationally, we use approved legal mechanisms to ensure appropriate protection (e.g., Standard Contractual Clauses).
Contact Us
For questions, privacy requests, or concerns, you can reach us at: info@inteverahealth.com